Privacy Policy

Last updated: April 25, 2026.

This Privacy Policy explains how Amazing Peru Travel collects, uses, stores and protects personal data when you visit our website, contact us by WhatsApp or email, request a quote, subscribe to communications or book a travel service in Peru.

1. Data controller and contact

Amazing Peru Travel is responsible for the personal data processed through this website and our booking channels. You can contact us at [email protected], WhatsApp +51 978 732 553, phone +51 987 049 740, or Av. Leon Velarde C-1.

2. Personal data we collect

We collect only information that is reasonably necessary to answer inquiries, prepare quotes, manage reservations and provide travel services.

• Contact details: name, email, phone number, country and preferred language.
• Travel details: destination, dates, number of travelers, hotel or pickup information, preferences and itinerary notes.
• Booking details: passport or ID information when required for tickets, permits, train services, accommodation or official registrations.
• Special requirements: dietary needs, allergies, mobility limitations or relevant health information that you voluntarily provide so we can coordinate the service safely.
• Payment and transaction references: payment status, invoice information and processor confirmations. We do not intentionally store full card numbers on our website.
• Technical data: IP address, browser, device information, pages visited, cookies and analytics events.
• Communications: messages sent through forms, email, WhatsApp, chatbot or social media channels.

3. How we collect data

We may receive data directly from you, from a person booking on behalf of your group, through website forms, WhatsApp conversations, email, booking tools, payment processors or operational partners involved in your trip.

4. Purposes of processing

We use personal data for the following purposes:

• To answer questions, prepare quotes and recommend suitable tours.
• To create, confirm and manage reservations, tickets, permits, transportation, lodging and guide assignments.
• To process payments, invoices, refunds and accounting records.
• To provide customer support before, during and after the trip.
• To communicate itinerary updates, safety information, operational changes or emergency notices.
• To comply with legal, tax, accounting, consumer protection and security obligations.
• To improve our website, measure marketing performance and prevent misuse or fraud.
• To send promotional communications only where permitted or when you have requested them, with an option to unsubscribe.

5. Consent and legal basis

We process personal data in accordance with Peru's Personal Data Protection Law, Law No. 29733, its regulations and applicable complementary rules. Depending on the case, processing may be based on your consent, the need to provide the requested service, compliance with legal obligations or legitimate operational needs that do not override your rights.

You may withdraw consent for optional communications at any time. Withdrawal does not affect processing that is necessary to complete an active booking, comply with legal obligations or protect legitimate rights.

6. Sharing with service providers

To operate a trip, we may share necessary data with guides, transport companies, hotels, lodges, train operators, official ticketing systems, payment processors, technology providers, accounting advisors, insurers, emergency contacts, public authorities or other providers required for the booked service.

We do not sell personal data. We ask providers to use data only for the purpose of delivering or supporting the requested service.

7. International travelers and transfers

If you contact us from outside Peru, your data may be processed in Peru and in other countries where our communication, cloud, analytics, payment or technology providers operate. We use reasonable measures to protect the information during these transfers.

8. Cookies and analytics

Our website may use necessary cookies, preference cookies, analytics tools and marketing measurement technologies. These help the site function, remember preferences, understand how visitors use our pages and improve campaigns. You can manage cookies through your browser settings; disabling some cookies may affect website functionality.

9. Data retention

We retain personal data for as long as necessary to provide services, manage bookings, support travelers, comply with legal or tax obligations, resolve disputes and maintain security records. When information is no longer needed, we delete, anonymize or securely archive it according to our operational and legal requirements.

10. Security

We apply administrative, technical and organizational safeguards designed to reduce the risk of unauthorized access, alteration, loss or misuse of personal data. No internet transmission or storage system is completely risk-free, so travelers should avoid sending unnecessary sensitive information through unsecured channels.

11. Your privacy rights

Under Peruvian data protection rules, you may request access, rectification, cancellation and opposition regarding your personal data, commonly known as ARCO rights. You may also request information about the use of your data or withdraw consent where applicable.

To exercise these rights, email [email protected] with your full name, the right you wish to exercise and a document that allows us to verify your identity. We may request additional information when necessary to protect your data and respond correctly.

12. Minors

Our services are intended for travelers booking through adults or responsible guardians. If a minor's information is required for tickets, permits, accommodation or safety coordination, it must be provided by a parent, guardian or authorized adult.

13. Third-party websites and channels

Our website may link to external platforms such as payment processors, social media, messaging services, maps, review platforms or official ticketing websites. Those platforms have their own privacy practices and are not controlled by Amazing Peru Travel.

14. Updates to this policy

We may update this Privacy Policy to reflect operational, legal or technology changes. The latest version will be published on this page with the corresponding update date.

15. Contact

For privacy questions or requests, contact Amazing Peru Travel at [email protected], WhatsApp +51 978 732 553, phone +51 987 049 740, or Av. Leon Velarde C-1.